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Emirates offers enhanced website functionality to passengers who prefer to manage their own travel plans. Whether it is changing the time or date of travel, adding flights, or upgrading to Emirates First Class or Business Class, emirates.com gives passengers the freedom to change their bookings online.
Regardless of whether passengers booked via the Emirates’ website, through an Emirates agent or on the phone, passengers can alter or add to their travel itinerary online, any time of the day. Emirates’ passengers reflect the global breath of the route network –on the go and connected- the ability to adjust travel on Emirates online was a natural step to meet their needs.
“It is Emirates’ goal to make travel as seamless and enjoyable as possible. Adding the ‘change a booking’ functionality online was a long-planned step to help our busy customers,” said, Bob Kabli, Vice President E-Commerce. “Now, thanks to the online feature, a family deciding to add a stopover to their holiday plans, a businessperson who needs to see their client a day earlier than expected or friends who decide to upgrade and experience Emirates’ award-winning First Class service can change their Emirates booking by simply logging on.”
Emirates has implemented the online change functionality on all their global websites, in all languages; thus ensuring passengers around the globe have instant access to their travel. To experience Emirates’ enhanced site features, passengers simply need to log on using their last name and booking reference number.
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
