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The Future of Tourism: Developments and Challenges

World Travel Market, ExCeL, London,
Wednesday 10th November 2004
Room: 33 (behind Central Stage) 15:30-17:30

The University of Surrey and the Greek National Tourism Organisation are organising this forum to facilitate debate about the five key contexts for change and to engage in a discussion about the successful response of the industry. The forum brings together leading academic and professional tourism experts to identify new trends as well as opportunities and challenges. The event will involve a brief introduction by Professor Dick Butler and the Chairmen, Professors Airey and Coccosis, will encourage all participants to contribute to the debate and discussion.

Programme and Invited Panel Chair: Professor David Airey and Professor Harry Coccosis
Introduction and challenges Prof Richard Butler (UniS)*
Distribution and Technology Dr Dimitrios Buhalis (UniS)*
Steve Endacott (onholiday group)
Environment and Sustainability Prof Richard Butler (UniS)*
Prof Hugh Somerville (UniS)*
Human Resources Management and Education

Ufi Ibrahim (WTTC)
Martin Brackenbury (FTO)
Prof Michael Riley (UniS)*
Theodore Koumelis (TravelDailyNews)*

Consumer transformation and emerging markets

Prof Peter Jones (UniS)*
Steve Garley *
Dr Auliana Poon

Political dimension Dr Mark Hampton *
Rok Klancnik *

* – confirmed speaker

Conference Coordinator

For more information contact the Event Coordinator:
Dr Dimitrios Buhalis ,
School of Management,
University of Surrey,
GU2 7XH,

Tel: +44 1483 686332
Fax: +44 1483 686346

The event is free to attend. Please attend on the day.
Information about the World Travel Market the ExCel venue.