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Rotana announced yet further significant milestones in its’ enviable history of service, gaining further recognition of their commitment to quality customer care during recent award ceremonies held in Dubai that promotes excellence in the hospitality and tourism industry.
Rotana packed a total of 23 awards during the prestigious MENA awards, Business Traveller ME awards and the 16th Annual World Travel Awards. Commenting on these achievements Imad Elias Executive Vice President & Chief Operating Officer for Rotana said: “These awards stand testimony to the dedication, enthusiasm and sheer professionalism that our entire team shows towards their work and the hospitality industry in this region. Expectations change and Rotana is constantly working to meet – and exceed – those expectations, in the quest for happy and satisfied customers”.
MENA Awards: 14 awards
1. Best Spa: 1 Silver award for Zen the spa at the Beach Rotana, Abu Dhabi
2. Best 5 star Leisure Hotel:
a. 1 Gold award for the Grand Rotana Resort & Spa, Sharm El Sheikh
b. 1 Silver award for Fujairah Rotana Resort & Spa, Al Aqah Beach
3. Best 4 star Business corporate hotel:
a. 1 Silver award for Arjaan, Dubai
b. 1 Platinum for Villa Rotana, Dubai
4. Best price value hotel: 1 Platinum award for Jumeira Rotana, Dubai
5. Best new 5 star hotel of the year: 1 Gold award for Media Rotana, Dubai
6. Best new 4 star hotel of the year: 1 Platinum award for Arjaan, Dubai
7. Best fine dining restaurant:
a. 1 Silver award for Zaika at Al Murooj Rotana Dubai
b. 1 Platinum award for Rodeo Grill at Al Bustan Rotana, Dubai
8. Best conference convention hotel:
a. 1 Silver award for Al Murooj Rotana, Dubai
b. 1 Gold award for Al Bustan Rotana, Dubai
c. 1 Platinum award for the Beach Rotana, Abu Dhabi
9. Best 5 star business corporate hotel: 1 Gold award for the Beach Rotana, Abu Dhabi
World Travel Awards: 7 awards
1. Middle East’s Leading Hotel Brand, Rotana
2. Lebanon’s Leading Business Hotel, Gefinor Rotana, Beirut
3. Middle East Leading Corporate Resort, Beach Rotana, Abu Dhabi
4. Dubai’s Leading City Hotel, Al Bustan Rotana, Dubai
5. Dubai’s leading Meetings Hotel, Al Murooj Rotana, Dubai
6. Middle East Leading Hotel Apartments, Arjaan, Dubai
7. Middle East Leading Family Resort, Fujairah Rotana Resort & Spa
Business Traveller Middle East: 2 awards
1. 2nd place: Best Business Hotel In Abu Dhabi (and the Southern Emirates)
Beach Rotana, Abu Dhabi
2. 3rd place: Best Hotel Loyalty Programme
Rotana Rewards
“With thousands of votes, these awards have become one of the most important awards in the travel industry and we feel much honoured to be part of them. Naturally we are delighted that our efforts have been recognised and it certainly gives us added momentum for the coming months in terms of our planned expansion and new hotel openings,” says Elias.
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
