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Hotel Amarano advances hospitality industry standard for guest safety

Hotel debuts new innovative thermal technology.

Following a full-scale property renovation and rebrand in September 2020, Hotel Amarano Burbank-Hollywood, Burbank’s newest luxury boutique hotel, announces a partnership with Knoxville, TN-based Inspectra Thermal Solutions (ITS) to bring a first-of-its-kind, non-invasive technology that reads body temperature upon entry to the hotel. Hotel Amarano is the first hotel in the United States to deploy this state-of-the-art infrared thermal imaging and fever detection system in partnership with ITS, elevating the hospitality industry standard for customer service, as well as guest and employee safety.

“We are committed to providing the safest environment for our guests and staff. This groundbreaking technology allows us to deliver a message of reassurance in real time,” said Tom Whelan, General Manager of Hotel Amarano Burbank-Hollywood. “The system represents the best of what technology can offer for the wellness of all who visit the property.”

How it works
The MEDICAS thermal imaging and fever detection system is manufactured in Europe and packaged, distributed, and installed in the United States by ITS, a leading company advancing multispectral imaging through science, technology, and innovation. MEDICAS is an advanced, non-invasive infrared body temperature scanner that reads body temperatures up to a 40-foot distance, or 1,200 square feet. The system is located on the lobby level of the hotel and automatically scans guests and staff upon entry. MEDICAS is highly accurate, detecting less than half of a degree temperature difference, and sends discrete and encrypted images of individuals with abnormal body temperatures to the hotel's health and safety officer who notifies the individual about their potential health issue.

"The ownership and leadership at Hotel Amarano have been laser-focused on the safety and wellness of their guests during the COVID-19 pandemic and flu season,” said Randal Buckner, Chairman, President, and CEO of ITS. “We are honored to provide a reliable and extremely accurate technology to their team so they can meet their objectives.”

Transcending industries
In addition to its newest endeavor in the hospitality industry aimed at supporting hotels and resorts with additional health safety precautions, ITS provides thermal imaging technologies to NASCAR teams, construction companies, associations, event management companies, foundations, schools, the military, and biomedical research and hospitals.

“Not only I am using the ITS thermal imaging system in my neurosurgical practice but also I encourage the use of it in my hospital for pre-screening of visitors, patients and staff,” said Jason Cormier, President-Elect of SBMT, Board Certified Neurosurgeon, CEO and Founder of Motorsports Safety Group, CEO and Founder of Motorsports Brain and Spine Foundation, FDA Consultant to the Neurological Devices Panel, Panels of the Medical Devices Advisory Committee and Center for Devices and Radiological Health.

“We have used the technology across industries, from working with racecars, to finding horsepower in engines, to using the cameras to visualize blood flow in the brain,” said Chris Dunn, Director of Technology and Chief Thermographer of ITS. “We like to find new ways to use the technology and the pandemic has led us into a direction to help new industries such as hospitality.”

Tatiana Rokou

Tatiana is the news coordinator for TravelDailyNews Media Network (, and Her role includes monitoring the hundreds of news sources of TravelDailyNews Media Network and skimming the most important according to our strategy.

She holds a Bachelor's degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.