WIH Collection consists of 59 prestigious hotels, resorts & spas on 4 and 5 stars segment, on 5 continents.
Internationally recognized for its high level of services and exceptional ambiance where travellers needs are anticipated, Warwick International Hotels(WIH) Collection pampers its guests from the moment they start their search and reservation process with the selection of Trust International’s global distribution services (GDS), Internet distribution services (IDS) and Internet booking engine (IBE), which are known for their intuitive ease of use, reliability and superior customer service at all contact points. Warwick’s new Internet Booking Engine key features:
- Compatible to all known major Internet browsers.
- Fast system response time.
- Clear and easy-to-understand navigation.
- Same rates and availabilities featured (real-time) as calling the hotel and clear display of rates and packages with details on non-availability or restrictions if all rates loaded (Strike through features, rooms left feature).
- Lowest rate availability calendar – so the guest can see details of actual rate restrictions and/or on specific rates only (if set up).
- Multiple Languages available.
- Additional Service options can be booked with the actual reservation (Dynamic Packaging Capabilities).
- Guests can add multiple room bookings into one reservation record. Multiple rooms can be booked with different occupancies and different date ranges, saving the shopper time when building an itinerary or booking a number of different rooms – confirmed at individual reservations.
- Guests can quickly narrow their search results by using filters, sorting options by price, rate or room type as well as price sliders to find the right room and rate combination.
- Room upgrade option available.
As of today, WIH Collection consists of 59 prestigious hotels, resorts & spas on 4 and 5 stars segment, on 5 continents. Every member of the Collection will also make use of professional call center services which will be handled in the name of Warwick International Hotels via Trust’s own reservation offices around the world.
“WIH’s distribution service selection process has been very detailed” said Richard Chiu, Warwick International Hotels President and Founder. “Over the years, Trust has built a reputation for excellence in its distribution solutions worldwide. With focus on tailoring their solutions to meet specific requirements and anticipate changing market conditions, we believe Trust’s services best adapt to our needs.”
WIH distribution will be reinforced by TRUST excellence, providing to its guests the best
solutions to access to the best hotels quality and deals throughout the world.
Warwick International Hotels Launches New Website to Enhance User Experience
Warwick International Hotels (WIH), a collection of iconic, upscale hotels and resorts, announced the launch of its redesigned website. The fresh platform allows users to browse the portfolio of more than 55 hotels worldwide and book trips easily with just a few clicks.
“Consumers today are using their smartphones and tablets to make travel decisions,” said Alan Gonzalez, Director of E-Commerce and Distribution, Warwick International Hotels. “Our enhanced website provides users with seamless mobile or desktop access to explore each of our hotels and resorts and its local culture and manage their visit all in one place.” The redesigned site reflects the WIH brand identity with its classic look and focus on innovation. Designed to enhance the way travelers discover the group’s hotels, the sleek layout offers convenience by categorizing hotels, resorts and spas by destination. Larger images and ideas for local exploration reflect the unique personality of each hotel.
To further streamline the experience, the site, developed by MMGY Global, lets users manage their reservations, communicate preferences and receive exclusive offers through the WIH member portal. An attractions map and cultural calendar showcases local happenings for each property, so guests can plan their itineraries easily before arrival.
“WIH collection of hotels and resorts offer guests experiences that are rich in culture, history and local character, while also ensuring the quality guests have come to expect from the WIH brand,” Alan Gonzalez explained. “Our new website stays true to the WIH mission – to help guests find the hotel that’s right for them and to ensure all stays are filled with authentic experiences and adventures.”
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
