Holiday airline Thomas Cook continues to be a top on-time performer…
Holiday airline Thomas Cook continues to be a top on-time performer according to latest punctuality statistics from the airline industry*. Over the past three years, Thomas Cook`s flights from the UK`s busiest airports have been the most punctual of all charter airlines, with a total average delay of just over 13.5 minutes.
Even though last summer`s statistics show Thomas Cook being knocked off its top spot – the airline was Number 2 in the table with more than 78% of its flights leaving within 15 minutes of scheduled departure – it is still the most consistent on time charter operator since 2001.
Survey after survey has shown that leaving on time is one of the most important considerations in passenger satisfaction, said Glen Chipp, Managing Director of Thomas Cook Airlines in the UK.
Punctuality has always been a key objective for us and although we are disappointed to have been ousted from our usual top spot during last summer, we`ll be working harder than ever to regain the role position.
*IAirports surveyed were Newcastle, Birmingham, Gatwick, Glasgow, Stansted, Luton and Manchester.
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