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Hertz UAE has announced the launch of the Hertz #1 Club Gold service programme at its Abu Dhabi International Airport location in a move to provide travellers the quickest possible service with extra benefits.
The loyalty programme, the first of its kind for any car rental company in the Middle East, will offer customers exclusive benefits including faster reservations, a much quicker vehicle collection and handover process, and privileged treatment every time you rent a Hertz car.
Hertz #1 Club Gold members flying into Abu Dhabi Airport will now only need to produce their driver’s licence to designated staff members in order to proceed to their vehicle, waiting in a designated ‘gold’ parking area near the counter. There will be no need to stand in a queue; it’s the fastest and easiest way to rent a car.
Nigel Johnson, Managing Director, Hertz UAE said: “The Hertz #1 Club Gold programme is all about excellent service and efficiency. Air travel has become more and more time consuming lately because of security requirements and administration, and we want to make the car travel part of the journey as seamless as possible.”
Bader Al Rashedi, Head of Car Park & Transportation Services, Abu Dhabi Airports Company (ADAC), the owner and operator of Abu Dhabi International Airport, commented: “ADAC is always enthusiastic about supporting its partners within the airport community to enhance their facilities and further deliver quality services to our passengers. These initiatives support our vision to become one of the world’s leading airport groups.”
Customers who have rented from Hertz three times during the calendar year are eligible to upgrade to the Hertz #1 Club Gold. Hertz UAE, however, is granting travellers a limited-time complimentary upgrade to the gold tier when they enrol via the website, hertz.ae/goldenrol.
Frequent Hertz #1 Club Gold renters will be invited to enjoy even higher levels of service, recognition and incentives with Hertz #1 Club Gold Five Star and Hertz #1 Club Gold President’s Circle, including free car upgrades and free rental vouchers.
Part of the Al-Futtaim Group, Hertz UAE recently expanded its network to 15 locations across the Emirates by opening an exclusive service desk at Abu Dhabi International Airport and a new branches in Al Ain and Etihad Plaza.
All Hertz cars are fully insured and undergo a 40-point quality check-up prior to rentals. Customers can rely on a 24-hour back up service breakdown cover which includes replacement vehicles, full maintenance and repairs, and round-the-clock roadside assistance.
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
