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AeroCloud unveils new platform innovations in challenge to tech incumbents

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Enhanced AeroCloud Optic passenger tracking solution, a new billing module and top-of-the-range self-service kiosks strengthen AeroCloud’s cloud-native platform for airport leaders seeking growth.

AeroCloud, the global operating system for airports, unveils new launches and enhancements across three product suites: its AI-driven intelligent airport management (iAM) platform, its industry-first computer vision product AeroCloud Optic, and its Passenger Processing Solutions, which together give airport leaders the only true 360° view of their operations and passenger experiences on the market for real-time visibility. The new and enhanced solutions, which are being unveiled at Passenger Terminal Expo in Frankfurt, include:

AeroCloud Optic – The new passenger tracking and counting solution is the first of its kind to tap into existing CCTV, allowing airport leaders to harness real-time passenger flow data and make AI and machine learning-led improvements to operations and passenger experiences. This represents a quantum leap alternative to legacy technology hardware-based solutions.

AeroCloud Billing – Designed specifically for airports’ billing needs, this automates and streamlines airport billing for airport services, including loading bridge usage, fuelling, hangar storage and more. Billing integrates with AeroCloud’s broader iAM platform modules to ensure the accuracy of fees invoiced to airlines and avert revenue leakage, driving growth for airport stakeholders.

Sleek self-service kiosks – A range of Self-Service Bag Drop (SSBD) and Self-Service Check-In (CUSS) kiosks that make for a hyper-fast frictionless passenger experience. The kiosks plug into AeroCloud’s Cloud Common Use Passenger Processing System (CUPPS) Manager to strengthen real-time monitoring and management of the passenger journey to aid proactive decision-making for maximising revenue from passengers.

George Richardson, Co-founder and CEO of AeroCloud, said: “We have seen a seismic shift to capacity expansion to drive growth at airports globally. Legacy technology cannot cut it anymore and that’s why AeroCloud continues to be the fastest-growing platform of its kind. We’re supporting the fastest-growing airports worldwide through lower cost of ownership, rapid implementation and world-class customer service. That’s in our DNA. I am extremely proud of our team for delivering new innovations that support our 360 experience that’s benefitting our customers worldwide.”

Richardson continued, “While not all our customers will be harnessing every platform module today, we’re able to scale with customer needs to meet growing demand. With more data at airport operators’ fingertips, we are seeing brilliant results. We are excited to share our solutions with airports at PTE so they see the value for themselves in real-time.

These launches come in addition to AeroCloud’s already extensive product range and integration suite. The AeroCloud platform aims to be able to run an airport of any size, giving the airport everything it needs from curb to gate to maximise efficiency and revenue.

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Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.

She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.