Enso Connect announces integration with GPT-4 to streamline operations and boost communication for property managers and hoteliers.
Enso Connect, a guest experience platform for hospitality professionals, announced its integration with GPT-4, the state-of-the-art language model developed by OpenAI. The integration will provide hospitality professionals with EnsoAI, a powerful tool to enhance the guest communication and simplify operations.
GPT-4 is an AI-powered chatbot that can answer guests’ questions, provide recommendations, and offer personalized assistance, all in natural language. The integration of the powerful chat into the platform will allow hospitality teams to generate multilingual content in seconds, prioritize issues by context and guest sentiment and drastically increase response times.
“Enso Connect’s integration with GPT-4 is a game changer for tech-enabled hospitality”, said Francois Gouelo, co-founder and CEO of Enso Connect. “Enso AI, powered by GPT-4 is not just a better chatbot; it’s the quickest content creator, traffic manager and onboarding tool at your team’s disposal.”
Today what sets a hospitality business apart is its ability to personalize the experience for its guests. And the key to achieving this is in communication that can transform a good stay into an unforgettable one.
The power of GPT-4 cannot be overstated when it comes to revolutionizing the way we interact with guests on a large scale. By leveraging the latest in personalized AI technology, we are ushering in a new era of hospitality that is both innovative and deeply human.
As one of the most configurable guest experience platforms on the market, we are thrilled to be at the forefront of this digital transformation. The future of hospitality is all about embracing technology in a way that enhances, rather than replaces, the human touch. With GPT-4, we are confident that we can help businesses achieve just that – and so much more.”
In addition to the AI-powered features already available to Enso Connect users, such as context analysis, sentiment recognition and predicted responses, the new integration release will unlock the following capabilities:
- Nimble content creation in 150+ languages
- Immediate guest communication with predicted or fully automated responses
- Workflow orchestration and streamlining based on context and sentiment analysis
The benefits of the integration include:
- Improved guest satisfaction: GPT-4’s ability to understand natural language and provide personalized assistance like a human, will enhance the guest experience with real-time personalized replies, increasing guest satisfaction.
- Reduced workload for staff:
– With GPT-4 managing guest inquiries, staff can focus on more urgent and complex tasks, improving operational efficiency.
– Marketing teams are empowered to generate and personalize content in 150+ languages in minutes.
– Additionally the integration will allow new team members access and review internal information more efficiently, speeding up the onboarding process and increasing productivity. - Data insights: Enso Connect’s guest experience technology combined with GPT-4’s language capabilities can provide valuable insights into guest sentiment, preferences and behaviors, enabling operators to deliver more personalized experiences.
Co-founder and CTO of Enso Connect, Peter Sorbo said: “We have a proven track record of leveraging AI technology to streamline messaging for our users. With our latest integration with GPT-4, we are taking this approach to the next level, making communication and content even more instant and intuitive. Our goal is to empower our users with the best tools available in the industry. The integration of GPT-4 into our platform is a natural step forward in this journey.”
Scheduled for release in Q3 2023, EnsoAI tool will be available for all Enso-connected hospitality professionals through the platform. The waitlist is open for registrations now and will provide all operators with a free month of unlimited EnsoAI use.
Tatiana is the news coordinator for TravelDailyNews Media Network (traveldailynews.gr, traveldailynews.com and traveldailynews.asia). Her role includes monitoring the hundreds of news sources of TravelDailyNews Media Network and skimming the most important according to our strategy.
She holds a Bachelor's degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.
