Global hotelier opts for most advanced and guest-centric PMS technology in Shiji Enterprise Platform to deliver exceptional encounters through technology, enabling superior services and elevated security.
SINGAPORE – Langham Hospitality Group (LHG) has strengthened its service capabilities across its hotel portfolio with the deployment of Shiji Group’s Shiji Enterprise Platform PMS. The collaboration is a testament to the view that service excellence combined with cutting-edge technology can produce vastly superior outcomes for end users.
The Shiji Enterprise Platform, which is renowned for its guest-centric design, robust security, and privacy features, will help ensure that LHG can better understand and cater to its guests’ needs while also improving its ability to safeguard their data. These outcomes stem from the architecture of the Shiji Enterprise Platform PMS itself, which is not just a property management system but a comprehensive solution built around the nuances of guest profiles and preferences. LHG’s decision to adopt the system therefore illustrates the company’s commitment to customer-driven innovation, and to prioritizing personalized and secure guest experiences in alignment with its prestigious hotel brands.
“Adopting Shiji’s Enterprise Platform was not about upgrading our technology; it was a statement of our dedication to offering unparalleled customer experiences,” Bob van den Oord, CEO of LHG, said. “In Shiji, we found a synergy between our vision for bespoke guest services and their advanced technological capabilities, ensuring our patrons receive nothing but the best.”
Shiji’s platform is celebrated for its adaptability and security, boasting features that enhance operational efficiency, while safeguarding guest privacy. With real-time data analytics and a user-friendly interface, the system empowers hotel staff to deliver exceptional service. The platform’s integration capabilities also mean that LHG can easily incorporate other innovative technologies in the future, staying at the forefront of hospitality trends.
“When we built Shiji Enterprise Platform, we built it from the ground up around the needs of our customers. Working with innovative global hoteliers such as Langham Hospitality Group is a privilege for a company such as ours. With their being at the vanguard of hospitality, it was imperative for us to deliver a solution that reflects their ethos of innovation and excellence,” remarked Kevin King, CEO of Shiji International. “The Platform is a lot more than just a PMS, it is designed to be a central technology platform around which hotels can build and tailor their experiences both for staff and guests. We’re incredibly honored to work with the team at Langham Hospitality Group; their dedication to excellence is visible in everything they do.”
The collaboration between LHG and Shiji Group is a significant milestone in the hospitality industry, symbolizing a perfect marriage of tradition and technology.
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
