The four integrations will enable hoteliers to gain market insights, expand distribution options, grow guest loyalty, and strengthen meeting & event management.
Mews and Amadeus announce their extended strategic partnership to better connect the hospitality technology ecosystem. Mews, which has over 1,000 partners in its marketplace, empowers hoteliers to build the tech ecosystem that perfectly suits their goals and provides an exceptional experience for their guests.
Since 2018, Mews has integrated with Amadeus’ iHotelier, an industry leading reservations and booking engine that makes it simple for hoteliers to capture, curate and convert more bookings with hundreds of channel partners and GDS connectivity for a larger distribution network. The integration has almost 100 joint customers to date. Central to the strategic relationship is the addition of three new integrations to provide a best-in-industry solution for both Mews and Amadeus customers. This approach empowers hoteliers to build their own bespoke technology stack, now including:
- Amadeus Delphi: One of the most trusted names in sales and catering software, the cloud-native solution enables hoteliers to streamline their sales and event processes from lead to execution.
- Amadeus Guest Management System (GMS): More than just a customer relationship management tool, GMS offers a suite of marketing automation capabilities to engage hotel guests and drive incremental revenue and deeper loyalty.
- Amadeus Demand360+: The most comprehensive, forward-looking market insight data available in the industry to inform hotelier marketing and revenue strategies.
With these integrated solutions, customers can enable a more seamless guest journey, improve guest experience and reduce administrative work for hotel staff.
“Amadeus is one of the biggest names in travel technology and we know its people are full of passion and expertise,” said Matt Welle, CEO, Mews. “Offering these new integrations as part of our growing partner network is key to delivering our vision for the industry. We want to provide access to modern technology solutions that hoteliers can use to fit their own unique needs and maximize their potential.”
“Partnerships are a core element of our strategy in Amadeus to constantly reinforce our value proposition and bring a more connected hospitality ecosystem to life,” added Javier Campo, Vice President, Partners, Hospitality, Amadeus. “We are excited to work closely with Mews to shape a more dynamic and innovative industry for hoteliers and their guests.”
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
