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João Taborda

Vice Presidente of Travel & Tourism Solutions Teleperformance Portugal

João Taborda is Vice-President of Travel & Tourism Solutions at Teleperformance.
"I am a Sales and Finance Manager experienced in improving travel companies to fulfill their utmost potential! I love travel technology. My in-depth understanding of travel distribution (airlines, GDSs, travel agencies, etc) allows me to see the bigger picture and help travel companies enhance their technology and customer service. I have over 15 years of experience in the travel Industry."

The relevance of customer experience and customer service in the travel and hospitality sector continues to be of the utmost

The travel industry is one where the authenticity of online reviews is critical in shaping customer decisions and building trust

The main reason for frustration for travelers during the travel booking process is not the sole responsibility of the booking

14/06/2024
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