Upon arrival, Unaccompanied Minors (UMs) and customers requiring wheelchair assistance are escorted to the lounge which is located within the main Arrivals Hall, next to the shop.
Family members and friends meeting Ums or wheelchair-assisted customers can wait in the lounge in comfort and can be assisted with formalities by dedicated Emirates Airport Services staff members.
Ahmed Khoory, Emirates` General Manager Airport Services, said: We are pleased to be able to provide this very important service to our special customers and their family and friends.
This new lounge will give our customers peace of mind, knowing that their family or friends are being looked after in comfort until they can be reunited.
The lounge is shared between the Emirates Special Services facility and Dnata Special Handling which caters to all other airlines using Dubai International Airport.
Emirates` network recently expanded to 59 destinations with the start of services to Perth in Western Australia. Additional, new destinations this year include Mauritius from 1st September and Osaka from 1st October.
The airline is planning to start operations to North America in 2003, with the delivery of the long-range Airbus A340-500 aircraft.
Emirates is the main launch customer for the Airbus A380 Super Jumbo, with a firm order for 22, plus 10 options. Other aircraft orders, including eight Airbus A340-600 aircraft and 25 Boeing 777s in two versions, will boost Emirates` fleet to 100 aircraft by the year 2010.
Photo caption: Emirates` Airport Services Agent Fransquinha D`Cunha looks after a young, unaccompanied traveler in the new Special services Arrives lounge at Dubai International Airport.
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