Hawaiian resort leverages expertise to upgrade and expand property Wi-Fi infrastructure in support of growing connectivity demands.
HONOLULU – Hotel Internet Services (HIS), a full-service provider of internet services and solutions, has announced the successful enhancement of Wi-Fi services at Alohilani Resort Waikiki Beach, a modern wonder presiding over the most famous shoreline in the world in Honolulu, Hawaii. Recently completing a large-scale redevelopment, the hotel's Wi-Fi infrastructure was also updated using state-of-the-art Ruckus wireless equipment in order to provide guests with the speed, reliability and security that they have come to expect from hotel and travel experiences today.
In addition to maintaining guest satisfaction with internet browsing and downloading, Alohilani Resort Waikiki Beach further sought to enhance its online offerings with services such as in-room streaming and casting. By working with HIS, the property was able to identify and implement the precise solution needed to ensure that all connected devices and services operate seamlessly.
"Based on previous business experience with Hotel Internet Services, we were already familiar with the company's reputation in delivering on desired expectations and in providing high quality support, so selecting them for this project was an easy choice to make," says Joseph Yamaoka, Hotel Manager at Alohilani Resort Waikiki Beach. "Thanks to the expertise of HIS, we now have a Wi-Fi network infrastructure in place that is not only able to handle the most demanding online needs for guests, but is also fully capable of supporting any online-based services and amenities that we plan to add in the future."
Also equipped with the HIS propriety dashboard, Alohilani Resort Waikiki Beach staff can view and maintain direct control over network health. Features include the ability to analyze vital data, such as the number of users online, support tickets, revenue generated through Wi-Fi purchases, the amount of broadband being utilized or the operational status of each segment of a property's network. Hotels leveraging the HIS dashboard can therefore maximize the ability to deliver the highest quality in guest Wi-Fi and related services at all times.
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