…
TTI Technologies, the hospitality industry’s leading provider of Driver’s License/Passport Scanners, Business Centers, Concierge Services and other hotel solutions was selected by Marriott Uniondale Hotel & Conference Center to design and install their new Business Center.
For years, the Marriott Uniondale Hotel & Conference Center maintained a traditional business center in the back of their lobby. When the time came time to update the equipment and atmosphere, TTI Technologies stepped up to the plate and delivered.
The property renovated a room in the center of the lobby to implement a new Business Center solution. TTI brought in carpenters to build custom furniture that would house brand new All-in-One Dell computers with built-in webcams, easy access USB ports, Skype phones, color laser printer, and a fax/copy/scan terminal. In addition, TTI provided a courtesy telephone for guests to easily access 24/7 live support. As part of their exceptional customer service, TTI’s hotel liaison worked side-by-side with the hotel’s management team to ensure a smooth transition to the new Business Center. The TTI team was also present for the first week of operation to assist with any last minute layout modifications and customer requests.
"We are very excited to have the opportunity to work with TTI Technologies. They exude professionalism, attention to detail and a true commitment to customer service. TTI was with us each step of the way, either in-person or via telephone. Our team was impressed with the level of commitment and creativity the TTI team brought to our property. The implementation went very smooth and our staff and guests are now enjoying the new Business Center and taking advantage of the added technology” shared Bert Miller, Director of Operations Marriott Uniondale Hotel.
“When working with customers, it’s important to spend time learning what both the staff and the property’s guests truly want from a Business Center solution. The Marriott Uniondale team was engaged throughout the entire process making for an effortless design. Thanks to their organized operations, implementation of the furniture and equipment was completed and up and running within two days,” commented Steve Blidner, President, TTI Technologies.
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
