Next construction phase to renovate six more gates and center section of Terminal B parking facility.
DFW AIRPORT, TEXAS – Dallas Fort Worth (DFW) International Airport‘s Terminal Renewal and Improvement Program (TRIP) opened a new section for Terminal B including gates B4 through B11 and the corresponding ticketing hall, two bag claims and a security checkpoint. The completion of phase two of the Terminal B project includes two new passenger entries with elevator access. One of the new entrances (B9) is an enhanced entryway with a covered walkway from garage to terminal. The completed phase also reopens an adjacent 1800-space parking garage.
“Transforming the travel experience of our customers is a key priority for DFW,” said Khaled Naja, DFW’s executive vice president of Airport Development and Planning. “The progress we’ve made in all of our terminals during TRIP continues to enhance our overall customer experience, and as we move toward the completion of more phases, more and more customers are seeing the results of our work.”
The newly completed section of Terminal B also features the following new concessions offerings:
- B4 – Ice Box Cafe (slated to open late February)
- B5 – Hudson News
- B6 – Dunkin’ Donuts
- B9 – InMotion
- B9 – Texas Marketplace
- B10 – Red Mango
In addition, a pre-security concession, Sierra News, has been added at B4/B5 Baggage Claim area, and vending machines are available by the baggage claim area. New amenities in these gate areas also include charging tables for passengers.
As the renovation of Terminal B continues, the next phase of work begins renewing six more gates, specifically B18 through B23, along with the corresponding parking section. The phase three gates are expected to re-open for aircraft service in early 2017, with a final phase of Terminal B construction work encompassing Gates B12 through B17 scheduled for the end of 2017.
“We are grateful to our customers and their patience with us throughout this journey,” said Naja. “Since the inception of TRIP, we’ve brought in new concessions and amenities, completed the new parking facilities and implemented new technology tools for passengers throughout our terminals.”
DFW’s Terminal Renewal and Improvement Program is a $2.7 billion capital improvement program to redefine the four original terminal buildings (A, B, C and E) that opened with the Airport in 1974. In addition to Terminal B, work is continuing in Terminal E through 2017, while work in Terminal A should be completed later this year.
Dallas Fort Worth International Airport unveils Apple Watch App and new features in mobile app
DFW Airport has also released an Apple Watch app, becoming the first U.S. airport to support the Apple Watch platform. The DFW Apple Watch app, launched together with an upgraded version of the DFW Mobile App, provides flight information and notifications on the Apple Watch after it is synced with the DFW Mobile App on a smartphone. The DFW Mobile App, developed by M2mobi, also received an update that features six additional languages including Korean, Portuguese, Japanese, Spanish, Simplified Chinese, and Traditional Chinese.
“More than 90% of DFW passengers are carrying smartphones and want information regarding their travel instantly,” said Sean Donohue, chief executive officer of DFW Airport. “The DFW Mobile App and our new Apple Watch app allow us to provide customers real-time information tailored to their particular journey, and another example of how we are leveraging the use of technology to provide an overall customer experience that is warm welcoming and efficient.”
DFW unveiled its all-new version of the Official DFW Airport Mobile App in November 2015 with customer experience enhancements that allow users quick and easy access to the Airport information they need such as flight information, parking and services and by placing that information within easy access.
The robust DFW Airport Mobile App and Apple Watch app are designed to reduce the stress of the traveler. This is accomplished by focusing on the traveler’s basic needs through the intuitive wayfinding functionalities, interactive maps, personalized flight information, and simple yet powerful search capabilities.
Additional DFW Mobile App features include:
- News and weather alerts on the home screen
- Enhanced Flight Search with autocomplete functionality
- Easily sign up for DFW’s Airwire newsletter
- Access to DFW’s official social media channels
The Official DFW Airport Mobile App and the DFW Airport Apple Watch App are part of a growing portfolio of advanced technology products and services provided by DFW Airport, designed to:
- Create a better travel experience by helping customers find a parking spot quicker and easier with DFW’s Parking Guidance System in the Terminal D and Terminal A parking garages.
- Transition international travelers more quickly through Customs with DFW’s Automated Passport Control system. A majority of DFW customers now use automated means to process through Customs when arriving at DFW.
- Provide clear and easy directions with DFW’s patented Wayfinding touchscreen displays deployed throughout the terminals, allowing customers to easily find their way to Airport restaurants, shops, amenities and services.
- Make their time in the Airport more productive and enjoyable through DFW’s fast and free AT&T Wi-Fi, which is available throughout all five terminals.
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
