Quick Request utilizes cutting-edge smartphone technology to increase customer satisfaction.
LEHI, UTAH – Quick Request is proud to announce its latest, cutting-edge smartphone app to help businesses in the hospitality industry to better connect and serve their customers through improved quality of service.
Quick Request is a cloud-based software service that allows customers and staff members to use their own smartphones or tablets to report problems, request services and provide feedback. The system provides companies with a more effective communication tool to instantly receive feedback to meet the needs of their customers faster and to better manage their internal operations.
Quick Request operates off of custom apps designed for each facility or room in a hotel, resort or restaurant. Guests and employees can scan the QR codes for requests such as ordering room service or amenities, providing customer feedback on surveys and reporting a specific problem to be fixed. The system records all interactions automatically and immediately notifies any concerns to the appropriate staff member.
“Quick Request is a proven viable solution for the hospitality industry,” says the company’s co-founder Tim Hunt. “This never-before-seen technology provides the hospitality industry with an all-in-one system to boost their customer satisfaction by meeting customers’ needs in real time and resolving issues faster than ever before.”
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
