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New appointments

Southwest Airlines announces several leadership promotions

Erika Linford, Vice President, Corporate Delivery-Commercial, Customer, & Ground Operations and Chris Monroe, Senior Vice President Finance.

Southwest Airlines Co. announced several leadership promotions from within the company’s ranks.

DALLAS – Southwest Airlines announced that Ryan Green is promoted to Vice President, Chief Marketing Officer; and Bill Tierney is promoted to Managing Director Marketing. 

Within Corporate Delivery & Technology, Erika Linford is promoted to Vice President, Corporate Delivery – Commercial, Customer, & Ground Operations.

Chris Monroe has been promoted to Senior Vice President Finance. Monroe will continue to serve as Treasurer and will assume the responsibility of our Tax Department led by Ken Guckian.

"It's incredibly rewarding to have such a deep and talented bench within our Leadership Team," said Southwest's President Tom Nealon. "These promotions will allow us to continue chasing our Vision to become the world's Most LUVed, Most Flown, and Most Profitable airline." 

Ryan Green joined Southwest in March 2002 and has served the Marketing Department in various roles, including Director of Customer Loyalty, Senior Director of Loyalty & Partnerships, Managing Director of Customer Strategy & Development, and most recently Vice President of Marketing.

Bill Tierney has served Southwest Airlines in various functions since joining the Company in 2003. He has worked in Customer Relations, Revenue Management, and Marketing. In Marketing, he has served in different Leadership roles including Business Analytics, Planning & Performance, Department Planning & Operations, CMO Chief of Staff, and Advertising & Communications.

Erika Linford joined Southwest in December 2011 as Director, Commercial Portfolio—Network Planning, Revenue Management, and Optimization. Over the last five years at Southwest, she has served in additional leadership roles, including: Sr. Director, Office of the CIO (OCIO), and most recently Sr. Director, BTS – Customer within Corporate Delivery.

Chris Monroe joined Southwest in 1991 and has served in several roles across Finance, Financial Planning, Purchasing, and most recently as Vice President Treasurer.

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