Latest News
HomeRegional NewsAfricaBooking.com unveils the Traveller Review Awards 2023 recipients and this year’s Most Welcoming Places on Earth
Awards

Booking.com unveils the Traveller Review Awards 2023 recipients and this year’s Most Welcoming Places on Earth

Dresden, Germany

A record 1.36 million travel providers are being recognized for their hospitality with a Traveller Review Award 2023. For the sixth year in a row, apartments (629,421) are the most-awarded accommodation type globally, with more than three times as many awards as holidays homes (177,795), coming in second, or hotels (172,036) in third.

AMSTERDAM – As travel continues to make its return in most parts of the world, the eleventh annual Booking.com Traveller Review Awards recognize travel providers from across 220 countries and territories for their commitment to providing consistently excellent service and hospitality over the course of the year. Based on a pool of over 240 million verified customer reviews on Booking.com, 1,364,415 accommodation partners, 230 car rental providers and 58 airport taxi suppliers are receiving a Traveller Review Award 2023. Italy leads the way again in 2023 with a total of 170,638 accommodation awards, followed by Spain (108,217), France (103,365), Germany (76,479), Croatia (64,206), Poland (60,721), UK (60,697), Greece (54,473), Brazil (53,658) and the US (46,839).

Apartments and homes continue to shine

As the most-awarded property type globally, apartments take the top spot for the sixth year in a row, with a grand total of 629,421 partners being recognized for their efforts in the 2023 edition of the Traveller Review Awards. For the very first time in the history of the awards, holiday homes (177,795) have claimed the second spot from hotels (172,036), with guest houses (91,635) and bed and breakfasts (78,247) rounding out the top five. When it comes to the countries being recognized with the most awards for homes, apartments and other unique places to stay, Italy (153,895), Spain (98,788), France (94,285), Germany (64,748) and Croatia (63,219) lead the way.

A more sustainable traveler experience
Nearly one in ten accommodation award recipients globally (122,095) have also been recognized with a Travel Sustainable badge for their efforts to operate more sustainably. In fact, Travel Sustainable accommodations were three times more likely to receive a Traveller Review Award 2023, compared to those not being recognized with a Travel Sustainable badge. Out of all accommodation types, hotels had the highest share of Travel Sustainable accommodations (15%) receiving a Traveller Review Award 2023.

Helping travelers get from A to B

This is the fourth year that Booking.com is recognising in-trip transport providers for their consistently great service, with 230 car rental companies from across 150 countries picking up a Traveller Review Award 2023. Car rental companies in Spain are being recognized with the most 2023 awards (23), followed by Greece (21), France (14), Italy (13) and Portugal (11). In addition, 58 airport taxi providers, representing a total of 6,131 drivers from across 120 countries are also being recognized with a 2023 award. Companies in Spain are again receiving the most awards (11 providers representing 442 drivers), followed by Greece (7 providers representing 1,196 drivers), Italy (5 providers representing 315 drivers), Poland (3 providers representing 524 drivers) and Portugal (3 providers representing 655 drivers).

Arjan Dijk, SVP and Chief Marketing Officer for Booking.com, commented: “It’s that personal attention to detail when checking in or sharing helpful recommendations to explore the destination like a local that demonstrates how our partners show up and shine for travelers in a multitude of ways each and every day. These awards are our way of thanking them for their dedication to making everyone feel welcome and to going out of their way to create incredible experiences for our customers. Whether it’s a friendly greeting from a taxi driver at the airport, sharing some local driving tips at the car rental counter or a thoughtful note waiting in the room, our passionate partners help make every trip more special.”

2023’s Most Welcoming Places on Earth

This year’s Most Welcoming Places on Earth span five continents and feature hidden coastal gems, rural destinations surrounded by breathtaking natural beauty and even a bustling Latin American metropolis. They have all been identified based on the share of accommodation partners receiving a Traveller Review Award 2023* and provide even the most seasoned traveler with bucket list inspiration for their future trips.

2023’s Most Welcoming Cities On Earth

  1. Polignano a Mare, Italy
  2. Hualien City, Taiwan
  3. San Sebastián, Spain
  4. Dresden, Germany
  5. Klaipeda, Lithuania
  6. York, UK
  7. Ushuaia, Argentina
  8. Porto De Galinhas, Brazil
  9. Mexico City, Mexico
  10. Gold Coast, Australia

2023’s Most Welcoming Regions On Earth*

  1. La Rioja, Spain
  2. Epirus, Greece
  3. Oberosterreich, Austria
  4. County Down, UK
  5. Mures, Romania
  6. Marlborough, New Zealand
  7. Ninh Binh, Vietnam
  8. Limon, Costa Rica
  9. Newfoundland & Labrador, Canada
  10. North Dakota, US

 

*Destinations were sorted by the total share of Traveller Review Award 2023 recipients when compared to the total amount of eligible properties in that city or region (accommodation only). Destinations also had to have an above-average amount of winners to be included on this list (500 award recipients or higher for cities and 500 recipients or higher for regions) and were curated for geographic spread.

News Editor - TravelDailyNews Media Network | + Posts

Tatiana is the news coordinator for TravelDailyNews Media Network (traveldailynews.gr, traveldailynews.com and traveldailynews.asia). Her role includes monitoring the hundreds of news sources of TravelDailyNews Media Network and skimming the most important according to our strategy.

She holds a Bachelor's degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.

18/03/2024
15/03/2024
14/03/2024
13/03/2024
12/03/2024