News from the Q2 2023 Travel & Leisure Insight Report by WorkL shows that the average Wellbeing Risk score for employees working in Travel & Leisure has decreased from 31% in Q1 of 2023 to 29%.
WorkL, the employee experience platform which measures, tracks and improves employee engagement and employee happiness at work, reveals that the overall employee engagement score for the Travel & Leisure industry has increased by 1.5 percentage points to 72%, due to an increase around Reward and Recognition and Empowerment in WorkL’s Six Steps to Workplace Happiness.
News from the Q2 2023 Travel & Leisure Insight Report by WorkL, which includes data from employees at over 200 Travel & Leisure organisations within the second quarter of 2023, shows that the average Wellbeing Risk score for employees working in Travel & Leisure has decreased from 31% in Q1 of 2023 to 29%. This is still above the global average of 26%, but in line with global trends, seeing a decrease of 7% points.
The Flight Risk of Retail Employees has decreased by 1% point to 22% in Q2- this means that just over one in five employees working in this sector are at risk of leaving their current role in the next 9 months. This figure is 9% points lower than the global average of 31% for Q2, highlighting the positive news coming from the sector in terms of retention of employees.
When the results are broken down into demographics, the Travel & Leisure sector has seen scores for male employees staying relatively the same with an increase of 0.1 percentage points, while the score for female employees has increased by 1.1 percentage points, now scoring72% for females and 69% for males. Both Disabled and non-Disabled employees within the Travel & Leisure sector have felt more engaged in Q2 than in Q1, with a percentage point increase of 6.9 and 1.5 respectively. Turning to ethnicity, the focus should be on Black / African / Caribbean / Black British employees as their score was the lowest among all ethnic groups, 63% compared to White employees who scored 74%.
Lord Mark Price, Founder of WorkL comments on the findings; “It’s great to see the overall employee engagement score of employees in this sector increase to an above average 72%. My advice to Managers within the Travel & Leisure sector for the next six months is to firstly address how to improve engagement with disabled employees as well as to make use of industry data to benchmark and compare where and what needs improving in general across employee engagement.”
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
