Globally, the Brazilian airline Azul was named the most punctual airline in March, with 89.87% of flights arriving at their destination on-time. Austrian Airlines was named Europe’s most punctual carrier last month, with 88.62% of flights arriving on-time.
Cirium have revealed Europe’s most punctual airlines in March 2023, alongside the region’s current cancellation trends. Some of the input received includes the following:
- Confusion around the distinction between the Network and Mainline categories.
- Networks that include flights operated by subsidiaries and wetlease contractors are relatively rare outside of the U.S, Japan and parts of Europe.
- On-time performance as the primary measure of operational excellence has some limitations – it doesn’t take cancellations and other factors impacting customer satisfaction into account (OTP only measures the performance of completed flights). The numbers may be slightly manipulated by airlines with schedule padding to get a more favorable result.
Cirium’s Global On-Time Performance Report: March 2023
Europe
- Austrian Airlines was named Europe’s most punctual carrier last month, with 88.62% of flights arriving on-time
- LOT Polish Airlines landed second position, with over 88.32% of all flights arriving on-time
- ITA Airways, Finnair and Iberia also made the top five, offering customers punctual service on over 80% of flights
- No UK airline featured in the top 10 of most punctual European carriers.
Globally
- Globally, the Brazilian airline Azul was named the most punctual airline in March, with 89.87% of flights arriving at their destination on-time
- The second spot was highly contested, with the Japanese airline ANA securing an 87.24% punctuality score, just head of rival Japan Airlines who took third place with 86.13%
- The South American carriers of Avianca and LATAM Airlines took fourth and fifth spot, with 85.94% and 85.71% respectively.
Cancellations
- The number of cancelled flights within Europe rose 65% in March 2023 compared to the previous month
- In March 2023, 14,405 flights were cancelled within Europe, up from 8,713 in February 2023
- The number of cancellations rose in every global region in March, expect North America, where they fell 16% month-on-month.
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
