TipDirect will be provided to Sandeman’s network of guides operating in more than 30 cities across Europe , North America and the Middle East. Guides will never miss out on a tip, with cashless tips delivered immediately to their bank account within seconds.
Free walking tour company, SANDEMANs Tours, has partnered with booking software technology company TripAdmit to provide its digital tipping and reviews service TipDirect.
TipDirect is the cashless and contactless tipping solution for activity providers, guides and guests. The service enables guests to make contactless payments through their iPhone or Android devices by just tapping a card. TipDirect enables users to generate a personalized review seamlessly utilizing generative AI automation. By using keyword-rich chat transcripts that are indexed by search engines, reviews will also improve the company’s ranking on Google and Tripadvisor.
Chris Sandeman, Managing Director of SANDEMANs Tours said “We work with a network of expert local guides in some of the world’s best cities. Our guides perform on a tips-only basis so we want to make it easy and secure for guests to tip digitally. Reviews are also very important for guests to receive an unforgettable experience every time. TipDirect’s automated review function uses ChatGPT enabling guests to leave reviews quickly and easily. This ensures our guides deliver the best tours possible whilst expanding our social media following. TipDirect is the perfect solution for our city guides and we look forward to working with TripAdmit to deliver this service to our global network.”
Matias Machesich, TripAdmit’s Head of Sales, commented : “We are increasingly becoming a cashless society, and TipDirect fits the needs of both travellers and tour guides. With TipDirect, Sandeman’s guides make tipping and guest reviews simple which enhances the overall guest experience. Sandemans is one of the largest free walking tour companies and we are thrilled to be working with the team.”
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
