Using TProfile’s advanced Customer Experience Applications and CRM technology, the Travel Suite will deliver an advanced level of personalisation for customers with a fully automated service.
The Travel Suite announced the appointment of TProfile to elevate its luxury travel service using enhanced online functionality throughout the customer online booking experience.
Launched in 2022, The Travel Suite offers bespoke luxury worldwide holidays, including cruises, group travel and premium class flights. Its team of highly experienced travel experts work with customers to create perfectly tailored itineraries for a superior holiday experience.
Using TProfile’s advanced Customer Experience Applications and CRM technology, the Travel Suite will deliver an advanced level of personalisation for customers with a fully automated service. By combining dynamic, real-time rich content and high-quality quotes, with images and videos designed to inspire, each transaction will provide prospective customers with detailed, relevant information throughout their entire booking journey.
Lorraine Quinn, MD The Travel Suite said: “The Travel Suite are delighted to be partnering with TProfile. As a new luxury Travel Company in Ireland, we wanted to offer our team and customers the best innovative technology and tools to create engaging and dynamic communications. We are excited about developing our partnership and leading the way with our experience and exemplary customer service.”
Bhav Taylor, Head of Sales at TProfile, said: “We are thrilled to be working with The Travel Suite. Their dedicated team understand that luxury includes personalisation and detailed information through every stage of the booking process. Our platform enables the team to deliver this advanced level of service, giving them more time to focus on key parts of their work.”
Bhav added: “We have seen how busy the trade has been in the first peak selling season since the pandemic, with travel companies looking for solutions that streamline their processes and manage this higher level of demand. Our partners consider TProfile a key element of the customer journey. The digital functionality allows them to send interactive quotes with images and videos in real time, including pertinent information required by prospective customers. Our existing clients are telling us how the functionality has improved conversions too.”
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