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World Travel Holdings announces multi-million dollar investment for strengthening digital infrastructure for travel advisors


Dream Vacations and CruiseOne advisors will reap the benefits from IT team enhancements.

FORT LAUDERDALE, FLA. – After a strong month of wave season comes to a close, World Travel Holdings is announcing a multi-million-dollar technology investment in 2024 in its B2B division. This investment will be a driving force in increasing individual agent efficiency, productivity and profitability for its award-winning vacation franchise brands Dream Vacations and CruiseOne.

“As a trailblazer in technology, we want to consistently feed the successes we’ve seen from our previous technology investments and the way to do that is to invest even more in our travel advisors,” said Drew Daly, senior vice president and general manager for Dream Vacations and CruiseOne. “The success of our home-based travel agents is our only business, and we are committed to constantly increasing our support, investments and resources so we can provide the best technology in the industry.”

In 2024 the size of the IT team will significantly increase adding a dozen positions, further strengthening the Dream Vacations and CruiseOne technology team. These additional IT professionals will allow the company to continue accelerating current initiatives, simultaneously creating cutting-edge solutions and best-in-class technology, giving the travel agency network a significant lead over the competition.

“We continue to build upon our level of innovation and my team has already exceeded agent expectations in creating the award-winning technology we currently offer our agents. They are excited to welcome new experts to the team and work with them to take our technology offerings to new heights,” said Sandi Szalay, vice president of information technology for Dream Vacations and CruiseOne. “People rely on travel advisors more than ever, so it is crucial that we continue to provide our home-based travel businesses with the latest advanced technology solutions. What we have on schedule will really ‘wow’ our network of agents and enable them to maximize their time cultivating relationships and selling dream vacations.”

World Travel Holdings has been making incremental multi-million-dollar technology investments since 2014, which has compiled many accolades and experienced success with a proven track record and history. For example, the Groups Application was recognized with a Silver Magellan Award from Travel Weekly last fall and a Silver Travvy Award for Best Travel Technology Provider.

The investment in augmenting the IT team comes just ahead of the 2024 Dream Vacations and CruiseOne Marketing and Technology (MarTech) Summit on February 7 and 8. The two-day virtual summit will provide the hundreds of agents who registered with direct access to Dream Vacations’ and CruiseOne’s travel and marketing partners as well as keynote addresses in vital topics like Google Ads, social media marketing and AI.

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Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.