The new partnership reflects APG’s commitment to enhancing the customer experience and ensuring that passengers have a seamless journey from start to finish.
APG has signed an exclusive partnership agreement with Blue Ribbon Bags to provide baggage protection services for all passengers traveling with 275 tickets. The partnership aims to offer peace of mind to passengers in case of lost or delayed baggage incidents.
Starting May 1, 2023, all tickets issued in GDS on 275 will automatically include Blue Ribbon Bags’ protection services. In the event of lost or delayed baggage, passengers can file a claim on the dedicated APG-IET Blue Ribbon Bags website to initiate the tracking and expedited delivery of their bags.
Blue Ribbon Bags’ services include tracking and expediting the return of delayed airport baggage for the first 96 hours from when the destination flight lands. Customers will receive constant updates every time there is a change to the status of their mishandled bag. This innovative solution will provide a hassle-free travel experience for all passengers.
The new partnership reflects APG’s commitment to enhancing the customer experience and ensuring that passengers have a seamless journey from start to finish. “We understand the frustration that lost or delayed baggage can cause, and we are delighted to partner with Blue Ribbon Bags to offer an easy and reliable solution to our passengers,” said Ophelie Cherdrong, Executive Product Director for APG IET.
“Our service provides air travelers with confidence that if their checked-in baggage does not arrive at the destination airport, we will coordinate and expedite the swift return. Our clients should be able to enjoy their holiday or focus on their work trip while we locate and expedite the baggage,” stated CD Lazear, SVP Global Sales of Blue Ribbon Bags.
Blue Ribbon Bags has a proven track record of delivering excellent customer service and helping passengers reunite with their belongings quickly. The new partnership between APG and Blue Ribbon Bags is a testament to the two companies’ shared values of putting the customer first and ensuring a smooth and enjoyable travel experience.
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.