$14 million "Next-Generation" Holiday Inn to feature new sign and brand standards as part of the worldwide brand relaunch.
INDIANAPOLIS – IHG (InterContinental Hotels Group) announced the opening of the 122-room Holiday Inn Indianapolis Airport. The hotel is hiring 50 employees ranging from Food Server, Room Attendants, and Guest Services Representatives.
The property is based on the Holiday Inn brand’s “Next-Generation” prototype. The Holiday Inn brand family’s $1BN global brand relaunch, the largest project of its kind in hospitality history, continues to drive increased quality and consistency across the global portfolio. The new hotel will feature a contemporary image with emphasis on arrival and welcome services, guestroom and guest bath comfort and a redesigned logo and signage.
The relaunch focuses on the things research shows matter most to guests – a modern, contemporary hotel with efficient, friendly service and a great night’s sleep. All Holiday Inn employees also go through an extensive “Stay Real” training program to ensure guests receive the level of service they expect.
The 82,000sq.-ft. Holiday Inn Indianapolis Airport was developed to be more efficient to build, operate and maintain. It features a contemporary, innovative design that provides accessible comfort and sets new standards for business travelers and families alike. There are currently more than 60 Holiday Inn hotels operating in the Americas in the “Next-Generation” prototype design.
“We are proud to welcome the Holiday Inn Indianapolis Airport to the Holiday Inn brand family,” said Heather Balsley, senior vice president, Brand Management, the Holiday Inn brand family, the Americas, IHG. “This hotel is among the over 1,200 properties worldwide which represent the new face of a brand that is redefining guest comfort and convenience in cities across America, and Indianapolis is a market where we believe this new Holiday Inn hotel will thrive.”
The hotel has an on-site restaurant and bar, “Burger Theory.” This new offering from the Holiday Inn Brand is rustic yet chic designed to be a lively, casual, eating and drinking experience with the bar as the central attraction. This is a new “Concept” for the Holiday Inn brand. The Holiday Inn Indianapolis Airport is only the third hotel to have “Burger Theory.” It features eight draft beers and 24 bottle options with regional and local craft brews, along with a great selection of wine and cocktails. The centralized bar adds a social aspect to the restaurant, with music infusing just the right amount of energy and TV’s that can be seen from virtually any seat. Our friendly and knowledgeable waiters and bartenders are excited to welcome guests to the area, recommend a refreshing beverage and suggest a delicious food item from the menu. The “Concept” is best known for its fresh house-made burgers, utilizing a proprietary grind of USDA Certified Angus Beef. Select from our variety of specialty burgers or customize your own with wide choice of proteins, tasty toppings and buns, freshly prepared with care by our chefs. There are plenty of other great culinary options including savory starters, freshly crafted salads and our 1/4lb hot dog. You can complete your meal with a signature house-made mini-dessert, served in individual mason jars. And throughout the meal, our warm “guests-come-first”, professional staff takes pride in making all – families, business travelers and groups – feel welcome while serving their meals with a smile. This is a drinking and dining experience that’s tasty, social, relaxing – and fun! Room Service Right… On Time, also a standard at all Holiday Inn hotels, ensures that guests’ room service orders are accurate and delivered on time, every time.
The hotel design will create a residential atmosphere that is warm, trend-forward and comfortable, and will feature a natural, fresh color palette punctuated by pops of energetic colors. Guest beds will be made using crisp, white bedding with pillows that come in two comfort levels: “soft” and “firm.” And the bathrooms will include a specially designed showerhead that offers superior pressure, as well as a signature shower curtain with curved rod and new amenities.
The residential design includes business-focused necessities like an ergonomic work station, data ports, complimentary USA TODAY newspapers, and complimentary high speed Internet access in guest rooms. In addition, each room will have the comfortable queen or king-sized pillow top beds, a sitting area with a lounge chair, DirectTV television with a wide selection of channels, hairdryer, coffee maker, iron and ironing board.
The Holiday Inn Indianapolis Airport will also offer a variety of other amenities such as 24-hour complimentary shuttle service to and from IND-Airport, fitness center and pool, morning and evening room service, complimentary high-speed internet access, LCD HDTVs with capability to play wirelessly on the TV what is on guests’ phones-computers-other personal devices in their guest rooms, and a hospitality center with refrigerator and microwave. The large open lobby includes a sweet shop. Directly off the lobby is a spacious patio area with a fire pit and televisions to relax and enjoy your favorite food or beverage. There is 3,800-sq. ft. of function space, available for business meetings and banquets, that include the most up to date AV systems.
Conveniently located off I-70 in the Ameriplex Business Park, the property is only 15 minutes from downtown Indianapolis with convenient access to I-465. Shopping and entertainment can be found nearby at the upscale outdoor Metropolis Mall located in Plainfield. Guests can enjoy downtown attractions, including Circle Centre Mall, Indianapolis Children’s Museum, Lucas Oil Stadium, Bankers Life Fieldhouse, and Indianapolis Zoo. Or, if you prefer waterpark fun, the Plainfield Aquatics Center is nearby.
“A home-away-from-home for generations of travelers, Holiday Inn has always represented quality and comfort, and this new hotel takes the Holiday Inn experience to a whole new level,” said Zachary Donofrio, general manager. “We’re proud to be a part of the next generation of Holiday Inn.”
Holiday Inn Hotels and Resorts participates in IHG’s guest loyalty program, Priority Club Rewards. The industry’s first and largest guest loyalty program has 71 million members.
IHG
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