Despite better ratings of 6.92 points (6.85 in the previous year), the United Kingdom is still among the bottom countries within Europe. Only in Norway (6.59) and Denmark (6.37) did hotel guests prove to be less satisfied.
LONDON – This year, the hotel industry in the UK can offer better value for money for their guests. Genuine guest ratings and reviews on the free booking platform HOTEL INFO provide information on which hoteliers did their job best.
For years, there’s been an upward trend in terms of ‘value for money’ within the hotel industry in the UK. This has been confirmed by the yearly studies of guest reviews and ratings. This development is presumably resulting from mainly two factors. “For one, the use of hotel booking platforms and hotel review sections is guaranteeing a better comparison and more transparency. Also, higher competition is leading to hoteliers doing their best to cater for the wishes of their guests”, Jorg Malang, Managing Director of HOTEL INFO explains.
Despite better ratings of 6.92 points (6.85 in the previous year), the United Kingdom is still among the bottom countries within Europe. Only in Norway (6.59) and Denmark (6.37) did hotel guests prove to be less satisfied. The champion among European countries is the Czech Republic with 8.13 points, followed closely by Portugal (8.09). Booking customers have voted Germany (7.79) onto rank 7.
Value for money in Europe: This is where hotel guests get…
| … the most for their money | ||
| Rank | Country | Evaluation of value for money (Best score: 10.0) |
| 1 | Czech Republic | 8.13 |
| 2 | Portugal | 8.09 |
| 3 | Poland | 8.02 |
| 4 | Hungary | 7.92 |
| 5 | Austria | |
| … the least for their money | ||
| Rank | Country | Evaluation of value for money (Best score: 10.0) |
| 1 | Denmark | 6.37 |
| 2 | Norway | 6.59 |
| 3 | United Kingdom | 6.92 |
| 4 | Belgium | 6.92 |
| 5 | Russia | 6.96 |
Leeds ranks top with the best value for money
The most hotel for their buck do booking clients get in Leeds. With 7.63 points, the town on the Aire is ranking highest among the bigger towns in the UK, followed by Sheffield (7.63) and Liverpool (7.59).
Coventry has been ranked last in the national comparison. The 6.22 points show that the guests were far less satisfied than elsewhere. The hoteliers in London (6.71) and Leicester (6.75) are also having trouble in providing enough value for money.
HOTEL INFO ‘Value for Money’ index for the UK
| Rank | Town | Evaluation of value for money* (Best score: 10.0) |
| 1. | Leeds | 7.63 |
| 2. | Sheffield | 7.63 |
| 3. | Liverpool | 7.59 |
| 4. | Bristol | 7.50 |
| 5. | Belfast | 7.48 |
| 6. | Edinburgh | 7.10 |
| 7. | Birmingham | 6.82 |
| 8. | Leicester | 6.75 |
| 9. | London | 6.71 |
| 10. | Coventry | 6.22 |
Prague on the winner’s podium
When comparing the results internationally, London’s hotel industry with its 6.71 points again finds itself on the bottom ranks. It does, however, score higher than hoteliers in Rio de Janeiro (6.28), New York (6.33) or Copenhagen (6.43), which still have plenty of room for improvement. The best value for money, on the other hand, is provided by Prague. The Golden City with its numerous tourist delights and 8.20 points ranks considerably higher than Lisbon (8.04).
The Value for Money Index in selected international cities: Here hotel guests get…
| … the most for their money | ||
| Rank | Town | Evaluation of value for money (Best score: 10.0) |
| 1. | Prague | 8.20 |
| 2. | Lisbon | 8.04 |
| 3. | Warsaw | 8.01 |
| 4. | Berlin | 8.01 |
| 5. | Bangkok | 7.89 |
| 6. | Vienna | 7.87 |
| 7. | Madrid | 7.65 |
| 8. | Shanghai | 7.63 |
| 9. | Beijing | 7.50 |
| 10. | Helsinki | 7.38 |
| 11. | Rome | 7.33 |
| 12. | Tokyo | 7.21 |
| … the least for their money | ||
| Rank | Town | Evaluation of value for money (Best score: 10.0) |
| 1. | Rio de Janeiro | 6.28 |
| 2. | New York | 6.33 |
| 3. | Copenhagen | 6.43 |
| 4. | Amsterdam | 6.68 |
| 5. | Moscow | 6.69 |
| 6. | London | 6.71 |
| 7. | Sydney | 6.73 |
| 8. | Oslo | 6.74 |
| 9. | Singapore | 6.81 |
| 10. | Paris | 6.84 |
| 11. | Stockholm | 6.85 |
| 12. | Bern | 6.86 |
Photo caption: The Goring Hotel, London.
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
