CarTrawler-sponsored report offers recovery advice for the travel industry with examples from Emirates, Etihad, Hilton, Korean Air, United, and Xiamen Airlines.
DUBLIN, IRELAND & SHOREWOOD, WISCONSIN – This report is written to help those working at airlines and in the travel industry sort through the issue of traveler confidence and how it can be restored. Individual airlines, hotels, vacation rentals, car hire, airport transfers, and sightseeing companies are already making decisions to ensure the safety of their customers, which will also increase traveler confidence in our industry. This confidence will be built in layers, and here are some of the examples provided in the report:
- Emirates prohibits large carry-on bags in an effort to reduce congestion in the aisles while boarding and deplaning, and to speed the process.
- Etihad Airways is trialing new passenger screening kiosks to help identify travelers at the early phases of COVID-19 infection.
- Hilton introduced an exceptional branding and operations platform in partnership with Lysol and the Mayo Clinic to boost guest confidence in hotel accommodations.
- Korean Air has implemented temperature checks for all passengers boarding aircraft at Seoul Incheon Airport.
- United is integrating electrostatic spraying into its cleaning procedures on all flights.
- Xiamen Airlines has an inflight separation zone for ill passengers in the aft cabin.
Flight Plan 2020: Creating Traveler Confidence in the Time of COVID was released as a free 17-page report sponsored by CarTrawler.
“We are starting to see more positive signs across the travel industry and countries accounting for 85% of world GDP are now past their peak of new cases, this in itself is a precursor to easing restrictions on travel bans. At CarTrawler, our focus is to work with our airline & travel partners to ensure we are supporting them in their preparations for the return of travel – with their customers being at the core of these arrangements," said Aileen McCormack, Chief Commercial Officer at CarTrawler, speaking in Dublin yesterday.
“Regaining consumer confidence in travel is the key to regenerating the industry, be that business or leisure. Travel is certainly facing turbulent times, but our industry will get through this. The innovations we see within the report set us apart from other industries, alongside our ability to change to support our customers during the pandemic.”
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
