The first milestone of the comprehensive program has been achieved: 6 self-service Security Checkpoint eGates have been recently installed.
Princess Juliana International Airport (SXM), is implementing an integrated Passenger Experience program to streamline identification processes and enhance passenger flow. The project is a joint initiative by SXM Airport and the Immigration and Border Protection Services, a department within the Ministry of Justice of Sint Maarten, who are strongly committed to the modernization of airport processes and to the improvement of the customer experience at SXM Airport when visiting this touristic Island.
The first milestone of the comprehensive program has been achieved: 6 self-service Security Checkpoint eGates have been recently installed to provide a seamless experience to departing travelers, who will simply have to scan their Bar Coded Boarding Pass (BCBP) at the self-service eGates prior to entering departure hall. The eGates, integrated with the common-use infrastructure of the airport, offer a very fast security control procedure, validating the authenticity of the boarding pass and confirming the passenger’s eligibility to enter the restricted area on the day of travel for all airlines operating on the island. Once the process is completed successfully, the passengers proceed to departure level.
SXM Airport Deputy Managing Director Larry Donker has stated that “SXM Airport is proud of this accomplishment, which is another successful milestone. Automation has and continues to revolutionize the aviation industry. With self-service solutions being the new standard in the industry, SXM Airport is making leaps and bounds towards its vision of offering passengers an experience that will move them”.
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