eDreams is No.1 pirate in January overcharging customers by up to 125% (26.99 euros for a 12 euros reserved seat on ryanair.com).
Ryanair released its January OTA Pirate survey, which revealed eDreams as the no.1 Pirate, overcharging customers “by a scandalous” 125% for a reserved seat that costs just 12 on euros Ryanair.com.
While eDreams is the worst OTA Pirate in January, other OTA Pirates also made the “consumer rip-off” podium with Opodo overcharging by 108% (38.31 euros for a 18.79 euros 10kg bag), and On the Beach overcharging by 63% (£34.99 for a £21.49 20kg bag). The most dishonest of all these OTA Pirates is their fake “extra requests” fee of 30 euros that On the Beach is scamming consumers for on a non-existent “service”.
It is unacceptable that OTA Pirates continue to dupe and overcharge unsuspecting consumers with unjustified or invented fees for non-existent services. Ryanair continues to campaign for consumers to be protected from these overcharging and mis-selling OTA Pirates and calls again on UK and Irish Govts and EU consumer agencies to take action to stop this OTA piracy and consumer rip-offs.
Ryanair’s Dara Brady said: “We continue to fight for consumers by exposing the scams and overcharging of these OTA Pirates. Our January OTA Pirate survey shows eDreams is January’s no.1 OTA Pirate, overcharging customers a staggering 125% for a reserved seat that costs just 12 euros on Ryanair.com. This is just one of hundreds of examples where OTA Pirates are unlawfully scraping Ryanair’s website (an act of digital piracy) and then using this unlawfully obtained info to dupe and scam unsuspecting consumers with overcharges for products and services, which are free of charge on Ryanair.com. Ryanair calls again on UK and Irish Govts and EU consumer agencies to take action to outlaw this internet piracy and blatant anti-consumer mis-selling.”
| OVERCHARGES – JAN 2024 | |||||||||
|
OTP |
PRODUCT | OTP PRICE | RYR PRICE | OVERCHARGE | |||||
| eDreams | Alloc. seat | €26.99 | €12 | +125% | |||||
| Opodo | 10kg bag | €38.31 | €18.79 | +108% | |||||
| On the Beach | 20kg bag | £34.99 | £21.49 | +63% | |||||
| INVENTED CHARGES – JAN 2024 | |||||||||
| eDreams | “Prem.” Service Fee | €17.99 | €0 | – | |||||
| Opodo | “Prem.” Service Fee | €17.99 | €0 | – | |||||
| On the Beach | Extra “Requests” Fee | £30 | £0 | – | |||||
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
