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Alitalia selects Accelya’s leading Sales Audit services

Accelya, the leading solutions provider to the airline and travel industry,  announced that Alitalia, the flag carrier and national airline of Italy, has selected Accelya for end to end Sales Audit services.

Commenting on the occasion, Mr. Giuseppe Lombardi, Head – Marketing, IT, Hotel, Cargo and General Services Purchasing, Alitalia, said “We are pleased to partner with Accelya. Given their proven audit capability across the ticket lifecycle, we are confident that Alitalia will improve profitability by plugging wider range of revenue leakage sources and enforcing pricing and booking policies.”
Accelya’s Sales Audit services will enable Alitalia to:

  • Audit the complete lifecycle of the ticket by covering not only the ticketing, but also the booking and the entire journey
  • Maximise revenue by identifying and plugging wider range of revenue leakage sources, possible through PNR and Revalidation Audit
  • Ensure that the agents comply with airline pricing and booking policies
  • Recover lost revenue from agent errors during revalidation

Speaking on the occasion, Mr. Artur Farinha, Sales Audit Business Manager, said “The association with Alitalia reinforces Accelya’s leadership in the field of airline sales audit. We are positive about the value our services will bring to Alitalia and look forward to a long term partnership with the airline.”

Tatiana Rokou

Tatiana is the news coordinator for TravelDailyNews Media Network (, and Her role includes monitoring the hundreds of news sources of TravelDailyNews Media Network and skimming the most important according to our strategy.

She holds a Bachelor's degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.