With Egencia TripNavigator, customers can book a flight and see additional flight details including ratings, legroom, meal and Wi-Fi availability or the ability to plug into a power outlet near their seat.
BELLEVUE, WASH. – Egencia, the business travel company of Expedia, Inc., announced a partnership with Routehappy to bring flight amenity information into Egencia TripNavigator. Are you hoping to get Wi-Fi on your flight? Are you tired of unknown meal options? Curious if you can plug in your laptop? Or perhaps you prefer extra legroom or a lie-flat seat. With this partnership, travelers can now find a great in-flight experience eliminating the amenity guessing game.
According to the first-ever Business and Technology Travel Study by Egencia, travelers deem Wi-Fi twice as important (67 percent) as free breakfast (32 percent) and hot-spots are now more important than parking spots. To ensure you enjoy the seat you “park in” during your flight, the partnership between Routehappy and Egencia provides customers with a look into their air travel experience before take-off. By leveraging data pulled from Routehappy’s Scores & Amenities API, Egencia customers will benefit from their definitive and unbiased rating system and detailed amenity information.
“Egencia TripNavigator enables our travelers to stay on top of their itinerary from anywhere in the world, across their entire trip,” said Rob Greyber, President of Egencia. “By partnering with Routehappy, we are able to take that hospitality to another level and provide concierge-level service at travelers’ fingertips.”
With Egencia TripNavigator, customers can book a flight and see additional flight details including ratings, legroom, meal and Wi-Fi availability or the ability to plug into a power outlet near their seat. Once a flight is booked, information from Routehappy integrates into the Egencia itinerary providing up-to-date details on personalized flight amenities in the trips section of the app. No matter what stage of planning, travelers will feel confident that they found the best flight for them.
“Routehappy is thrilled to provide Egencia’s travelers our targeted flight scores and amenities to make their flight shopping process more efficient and their purchase decisions more informed,” said Robert Albert, CEO of Routehappy. “Corporate travelers have unique needs for comfort and productivity given the demands of business travel. Egencia is using Routehappy data to make corporate flight shopping modern and easier, now helping business travelers access the right production information, such as Wi-Fi coverage and availability of power outlets, when they book flights.”
We care deeply about collaboration. Product design at Egencia relies on certain cornerstones including customer feedback, analysis of traveler behavior, agile testing and the incorporation of key insights from Expedia, Inc. The integration of Routehappy’s services resulted from a two-day internal hack-a-thon comprised of Egencia designers and developers; demonstrating our innovative approach to technology development and ability to quickly address our traveler’s wants and needs.
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She holds a Bachelor's degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.
