Wai Leong Chan (previously Director for North Asia) will take on the responsibility of Regional Director, Asia Pacific Operations. Chan will remain based in Singapore overseeing the combined region`s IDFS activities which include the Billing and Settlements Plan (BSP), Cargo Agency Settlement Services (CASS) and the Agency Accreditation program.
Chan will continue to push forward a re-engineering and re-structuring program of IDFS settlement services in the region which began in 1999. The transformation is aimed at increasing efficiency and customer service levels, while reducing costs by US$131 million through resource rationalization, outsourcing and innovative use of technology.
IATA IDFS Regional Management Team
- Brian DOWNES – Regional Manager, New Zealand and South West Pacific Islands based in Auckland, New Zealand.
- Peter KEOGH – Regional Manager, Australia, French Overseas Territories and Micronesia based in Sydney, Australia.
- Philip LAM – Regional Manager, North East Asia based in Hong Kong covering Hong Kong SAR, Japan, Macau SAR, Republic of Korea and Chinese Taipei.
- Prote SETSUWAN – Regional Manager, South East Asia based in Bangkok, Thailand. This region includes Cambodia, Indonesia, Laos, Myanmar,
Malaysia, Philippines, Singapore Thailand and Vietnam. - Kiran YADAV – Regional Manager, South Asia based in Mumbai, India, covering Bangladesh, Bhutan, India, Nepal and Sri Lanka.
- Baojian ZHANG – Zhang will oversee IDFS operations in Mainland China. Zhang is the Regional Director responsible for membership relations in the PRC, Hong Kong, Macau and Chinese Taipei.
Previously IATA`s Asia Pacific IDFS consisted of two regions. North Asia and Southeast Asia/Pacific.
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