Τελευταία νέα
HomeRegional NewsAustralia & N.ZealandAussies’ flying frustrations
A travel.com.au survey

Aussies’ flying frustrations

A travel.com.au survey discovers that more than 50% of Australians are frustrated before even boarding a flight Rude flight attendants, chatterboxes, poor passenger hygiene, reclining seats and dirty toilets are amongst the nation’s greatest flying frustrations. But delayed flights topped the list with over half of the survey’s 1700-plus respondents, indicating that the most frustrating aspect of flying occurred before the…

A travel.com.au survey discovers that more than 50% of Australians are frustrated before even boarding a flight Rude flight attendants, chatterboxes, poor passenger hygiene, reclining seats and dirty toilets are amongst the nation’s greatest flying frustrations.

But delayed flights topped the list with over half of the survey’s 1700-plus respondents, indicating that the most frustrating aspect of flying occurred before the plane had even left the tarmac.

Discussing the survey results, Travel.com.au General Manager – Brand Lisa Ferrari, said: “The days when airplane food was the biggest bugbear of passengers are obviously gone – it didn’t even score a place in the list. Instead, nowadays it seems the biggest flying frustration comes before passengers have even boarded the plane,” Ferrari said.

Discussing the result further, Ferrari said that many of the respondents went further – pinpointing the lack of information about a delayed flight as the most frustrating component. One respondent’s comment managed to sum up the feelings of many in the survey group: “As far as I am concerned they can apologise for a delay all they like, but unless you tell me what’s going on and how long it’s going to take to fix it, I’m gonna (sic) get annoyed”.

For Ferrari, who flies regularly and has even had to request the assistance of a flight attendant to get past a sleeping passenger, the remainder of the results came as less of a surprise. “Evidently I’m not the only person whose attempts to get to the bathroom have been hampered by a passenger who just can’t be woken,” Ferrari said.

Ferrari said she also agreed with the 47.9% of respondents who got frustrated by people who reclined their seats all the way back on short flights. “Given that it can severely cut into your already limited seat space, I’d throw my support behind a decision by the airlines to regulate when you can and can’t recline your seats. Extenuating circumstances aside, I’m just not sure it’s necessary on an hour flight.”

According to respondents, the fourth most frustrating event was being sat next to an overweight passenger who encroached on their own seat. This result reinforced the findings of a survey conducted by travel.com.au in November 2008, which found that 53% of Australian thought obese people should have to purchase two economy class tickets if they couldn’t fit into one. “Evidently this remains a contentious issue for Australian travellers.”

Australian Travellers’ top 8 Flying Frustrations
1. Flight delays
2. People putting their seats back during short flights
3. Being trapped in your seat by a sleeping passenger
4. Overweight passengers who encroach on your own seat
5. The poor hygiene of fellow passengers
6. Being stuck next to a passenger who won’t stop talking
7. Dirty toilets
8. Rude flight attendants.

Co-Founder & Managing Director - Travel Media Applications | Website | + Posts

Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.

27/01/2023
26/01/2023
25/01/2023
24/01/2023
23/01/2023
20/01/2023