Fox launched FOXpress counter bypass services at their flagship location in Los Angeles to be able to observe user feedback and needs, ensuring the process was aligned to consumers and well-received.
LOS ANGELES – Fox Rent A Car, the fifth largest car rental company in the US, has announced the expansion of their FOXpress app services to San Diego and San Jose.
FOXpress is the consumer-facing application that allows consumers making reservations at any of Fox's 20 corporate locations to reserve, change, expand, or cancel their reservation on their mobile device. One of the most compelling services offered to registered users of the app is the ability to bypass the counter, skipping lines and streamlining the rental process.
Fox launched FOXpress counter bypass services at their flagship location in Los Angeles to be able to observe user feedback and needs, ensuring the process was aligned to consumers and well-received. With the launch phase successfully completed, Fox is expanding the services to other West Coast locations to further service to some of their busiest locations, serving both business and government clientele with services that help their needs most.
"Fox has been able to utilize the FOXpress app and platform to create an even-more efficient rental process that is in high demand," said Gaurav Kohli, CTO of Fox. "We see great opportunities for our consumers to enjoy a faster and simpler rental process, furthering our constant efforts to improve our services and the customer experience. Fox is committed to our consumers enjoying the expanded experience today's new technologies offer, and we will continue to stay on that leading edge for our valued customers."
Fox continues to expand its efforts to give their consumers an excellent value-based rental car experience by adding services typically offered by higher-priced brands.
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