Rocco Forte Browns Hotel London, Kipling Suite.
Six Senses takes top spot for the third successive year. Rocco Forte Hotels enters top 12 for the first time
LTI – Luxury Travel Intelligence – has taken the past 12 months to apply the perfect assessment process: a rigorously defined algorithm that measures the performance and values of luxury hotel brands.
This year, an algorithm has 128 touch points relevant to the luxury hotel sector. Each has its own weighted score value with a total maximum accumulative score of 4628.
The touch points relate to overall brand performance, not the performance of individual properties. The focus is on a brand’s ability to deliver: its passion, commitment, ethos and values, as well as the quality of its management and staff.
Continuing investment and how it’s used is also a major factor – particularly for new properties and the refurbishment of existing ones.
Here are this year’s results, reflected as percentages, with last year’s positions in brackets:
1. Six Senses 82.6% (1)
2. Mandarin Oriental 81.0% (2)
3. Rosewood 80.3% (9)
4. Auberge 78.8% (3)
5. Aman 77.3 4% (4)
6. Oetker Collection 75.7% (7)
7. One&Only 75.0% (6)
8. Belmond 74.7% (5)
9. Four Seasons 71.2% (8)
10. Viceroy 70.9% (11)
11. Rocco Forte 69.4% (New Entry)
12. COMO 69.1% (10)
Other brands that rated sufficiently to be monitored throughout the year are (in alphabetical order): Alila, Anantara, Banyan Tree, Dorchester Collection, Firmdale, Jumeirah, Leela, Oberoi, Park Hyatt, Peninsula, Ritz Carlton, Shangri-La, Soho House, Raffles, Red Carnation, St. Regis, Taj, The Luxury Collection.
Brands that currently have less than ten properties (our minimum requirement) but rate highly when applying our algorithm are (in alphabetical order): Airelles, Althoff Collection, Bulgari, Capella, Cheval Blanc, JK Place, La Reserve, Maybourne, Montage, Nikki Beach, Pendry, Soneva, Virgin Limited Edition.
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
