Comply365 to transform authoring for European Low-Cost Carrier.
Wizz Air is transforming its content authoring process for both company and operating manuals with Comply365’s end-to-end content management and distribution platform.
As the leading low-cost carrier in Central and Eastern Europe, Wizz Air needed an innovative way to speed up its documentation process to support its rapid growth plans. Wizz Air operates one of the youngest aircraft fleets in the world with its Airbus A320 and A321s.
They fly under two AOCs (Air Operator Certificates): Wizz Air Hungary, based in Budapest, and Wizz Air UK, based in London Luton. Since both airlines share the same aircraft types, significant portions of content of their flight operating manuals could be sourced once and then shared for efficiency.
“We were looking for a modern system for our Operations departments that would allow us to author and maintain one set of common content and leverage it where possible across our network,” Wizz Air Chief Operations Officer and Chief Technical Officer Heiko Holm said. “We not only got an innovative solution that will scale with us as we grow, but an experienced Comply365 team that’s wonderful to work with.”
Wizz Air transported 34 million passengers in 2018, a 20-percent jump from the previous year. It operates a fleet of more than 100 aircraft across 25 bases in Europe.
“We warmly welcome Wizz Air to our global community of diverse Comply365 users,” Comply365 CEO Tom Samuel said. “We are pleased they chose Comply365 as a partner to streamline and modernize their authoring process across multiple subsidiaries. Not only are we able to meet Wizz Air’s immediate needs, our experience serving long-time clients such as American Airlines and Southwest Airlines proves we can continue to effectively support Wizz Air as they grow their operations.”
Wizz Air recently accepted delivery on the first of 256 Airbus A321neo aircraft to support their growth strategy throughout and beyond Europe. But with that ongoing delivery, the carrier needed a faster way to author operating manuals so new aircraft could be brought into service without delay. Comply365’s authoring system can repopulate effectivity statements from manuals in existing, identical aircraft manuals, allowing Wizz Air to create manuals for aircraft before they are delivered.
“This was a very time-consuming process that we had to do manually, so we’re really looking forward to publishing manuals much faster, more efficiently and accurately,” Holm said. “Comply365’s editor also makes it relatively simple for anyone to author OEM or company manuals in XML compared to other systems that require a degree of XML knowledge.”
“At Comply365, we’re investing in a fashion that provides an innovative way to safely and efficiently provide end users with targeted and personalized content,” Samuel said. “We’re proud to support the pilots, cabin crew and ground and maintenance teams at Wizz Air with the data and insights they need to make critical decisions and continue growing.”
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
