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Serko and TakeTwo partner to reinvent travel programs with Zeno Booking

TakeTwo and Serko have already successfully migrated multiple clients to the Zeno platform during 2022 with more client launches expected in early 2023.

Serko Limited, a leader in online travel and expense management for business, announced that they’ve signed an agreement with travel management company TakeTwo Travel Solutions to offer Zeno by Serko as a global travel booking tool.

TakeTwo first launched in September 2021 in North America and Europe and has quickly expanded its presence across the globe. The partnership with Serko will give TakeTwo clients and their travelers access to Zeno.

“Our focus at TakeTwo is on people and bringing the best human-centered technologies and personalization to our clients,” said TakeTwo CEO Chris Thelen. “We’ve been incredibly impressed with Zeno’s consumer-friendly interface and the speed with which the Serko team is able to get our clients up and running on the booking platform.”

TakeTwo and Serko have already successfully migrated multiple clients to the Zeno platform during 2022 with more client launches expected in early 2023. 

“Zeno provides our customers the ability to reinvent and transform their corporate travel programs,” said TakeTwo Chief Technology Officer Rob Cope. “Being able to leverage capabilities like Zeno Contextual Policy brings massive benefits to our customers, providing unparalleled configuration to deliver a frictionless booking experience.”

TakeTwo customers looking to reinvent their travel programs will benefit from a host of Zeno features designed to help travel managers and improve the traveler user-experience, including:
– AI-powered itinerary recommendations based on traveler preferences, company travel program and past bookings to boost compliance and speed up the booking process.
– A user-friendly, conversational interface that takes the individual through a series of simple questions to book their trip.
– Rich data and workflows designed to support traveler health and wellbeing, including dynamic trip authorization, custom policy configurations to restrict high-risk travel, consolidated traveler tracking, airline health-related measures, and hotel health and hygiene data.
– Budget and spend optimization features designed to cut travel costs, including savings alerts and trip budget configurations based on policy type, policy category and traveler profile custom fields.

“We really admire TakeTwo’s commitment to customer service and reinventing travel management, which aligns well with our own mission to transform business travel and expense,” said Tony D’Astolfo, SVP of North America at Serko. “We’re excited to grow this partnership and bring our world-class travel platform to travel buyers who are looking for partners that can bring true innovation to their programs.”

News Editor - TravelDailyNews Media Network | + Posts

Tatiana is the news coordinator for TravelDailyNews Media Network (traveldailynews.gr, traveldailynews.com and traveldailynews.asia). Her role includes monitoring the hundreds of news sources of TravelDailyNews Media Network and skimming the most important according to our strategy.

She holds a Bachelor's degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.

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